At TrueYou, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information
- Health information related to your post-operative care
- Account credentials
- Communication preferences
Usage Information
We automatically collect certain information when you use our Services:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with the Services
- Log data and analytics
2. How We Use Your Information
We use your information to:
- Provide and maintain the Services
- Personalize your experience
- Communicate with you about your care
- Improve our Services and develop new features
- Comply with legal obligations
- Protect against fraud and abuse
3. Information Sharing
We may share your information with:
- Healthcare Providers: Your designated healthcare team to support your post-operative care
- Service Providers: Third-party vendors who assist in operating our Services
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide the Services and comply with legal obligations. You may request deletion of your data by contacting us.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of certain data processing activities
- Export your data in a portable format
7. HIPAA Compliance
TrueYou is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and protecting your protected health information (PHI). We maintain appropriate safeguards and business associate agreements as required by law.
8. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@trueyouapp.com
Address: TrueYou, San Francisco, CA